In order to place an order or purchase our products, or see to prices, you need to enter in the Sign in (the button is located a the top right) and need to register, if you haven't registered yet please fill in all your details (it takes a minute) enter your e-mail address and a Password you will need each time you wish to place an order or visit our Reserved Area.
I can not register:
If you have problems and you can not register, there may be problems if you use a Computer: Mac, or Safari, or Explorer, in this case, send us an email to firstname.lastname@example.org will arrange to register you. For the first time we will insert a standart Password, after you have entered, you can change it at any time with your personal Password.
I wish to remind you that the minimum order is of euro 200 in assorted models and colors, payment can be made as follow : with Credit Card - Paypal - Visa - Master Card - Dinner Club or Bank transfer in advance ( we'll send you our bank details for e-mail or fax as soon as you'll be ready with the payment )
Te acuerdo que el minimo por un pedido es de 200 euro en todos lo modelos y colores. Puede pagar en las siguente formas: con Carta de Credito - Paypal - Visa - Mastercard o con Trasferencia (todos los datos y los tramite seran inviado por mail al momento de finalizacion del pedido)
Le minimum de commande est de 200 euros dans les modèles et couleurs assortis, le paiement se fait des façons suivantes: par Carte de Crédit - Paypal - Visa Mastercard, par virement bancaire (au moment du paiement nous vous ferons parvenir par mail nos coordonnées bancaires)
You also can subscribe our Newsletter so to benefit in advance news and promotions, with some articles on special offer with a 70% Discount, while stocks last.
In order to be able to place an order, it is necessary to have a Vat Number (only if you are part of the European Community, for other States Not Necessary Vat Number)
You can look at the prices in the Restricted Area of the web site, all prices are unit ones.
On top of the price list prices there will be applied a 50% Re-sellers Discount.
Customs duty & taxes:
Customs duty & taxes (Your Local Taxes) are not included in the price, because they vary from country to country. For more informations, calculate your duty & taxes, visit : www.dutycalculator.com (Attention, our company does not assume any RESPONSIBILITY if the amounts derived from the counts of the site www.dutycalculator.com do not match the costs applied by customs in your state) This is the our: Harmonized Commodity / Custom Code 71171900 (corresponds to : custom jewellery)
The minimun order is: Euro 200 in articles and assorted colours (Vat Number, only if you are part of the European Community, for other States Not Necessary the Vat Number)
1) You can make the payment with bank: Bank transfert in advance (before to ship the order we'll send you the Proforma Invoice and instructions by Fax or e-mail)
2) if you wish you also can pay by following Credit Cards:PayPal - Visa - Master Card - American Express (it's the safer and faster payment way)
How to place orders:
To place the orders it is recommended to use the online system on our web site, it's faster and it never fails, if there are any changes to make to the order it is possible to send it by Fax + 39 041 8842009 or by e-mail: email@example.com
Orders are normally despatched in approx. 3/4 working days.
Delivery & shipment:
The delivery of the order normally happens in approx. 2/3 working days with TNT Express Courier, our Courier has a tracking service where you can always trace your package is, to access this on-line service visit the web site ww.tnt.com or alternatively call the toll free number.
Freight costs change depending to country, box dimension and weigth, for more information to shipping costs, please visit: www.tnt.com
In the web site you can choose between 9 different article lines, divided as follow :
Murano Glass Necklaces: The price includes the Necklace, Box (180x130x25)Certificate of Guarantee Original Murano Glass - Made in Italy
Murano Glass Braccelets: The price includes the Bracelet, Box (90x90x30) Certificate of Guarantee Original Murano Glass - Made in Italy
Murano Glass Earrings:The price includes the Earrings, Box (65x65x25) Certificate of Guarantee Original Murano Glass - Made in Italy
Murano Glass Parure - Set: The price includes only the Box (180x130x25) Necklace, Bracelet, Earring, Certificate of Original Murano Glass - Made in Italy
Murano Glass Pendant: The price includes the Pendant, Box (50x50x25) Certificate of Guarantee Original Murano Glass - Made in Italy
Murano Glass Watches: The price includes the Watch, Box (150x50x35) or Velvet Pouche (135x110) Certificate of Guarantee Original Murano Glass - Made in Italy
Murrina Pendants:The price includes the Pendant, Box (50x50x25) Certificate of Guarantee Original Murano Glass - Made in Italy
Murano Glass Objects: The price includes Object, Cuffilinks, Glass Stopper, Corkscrew, Bottle opener, etc,etc, Original Murano Glass - Made in Italy
Murano Glass Sterling Silver 925/00:The price includes the Necklace, Bracelet, Earrings, Parure, Box(180x130x25)Certificate of Guarantee Original Murano Glass - Made in Italy and Price Tag
Product dimensions and composition:
Every article showed on our web site and catalogue, has the object dimension's and composition's including a brief explanation how the item has been made.
For every article showed on our web site and catalogue, there is written which box or package the item will be delivered with.
Boxes and guarantees:
Boxes and Guarantee: cannot be sold separately, they only are supplied along the ordered items.
The Guarantee Original Murano Glass Certificate is supplied with all our collections and products.
We do not send catalogues by mail or courier any longer (they got lost and took too much time to be delivered) if you wish you can download our catalogue from our web site on the page Download Catalog, it is easy and quick and always updated with last models.
On the left side under every page there are recommended products to add combined the purchased ones
All articles include:
All articles include: Box, Certificate of Guarantee and Price Tag Murano Glass - Made in Italy.
May i purchase as an individual ? (Private person)
No, you can't, we're manufacturer and we have to respect our Re-sellers and Wholesalers
Due to handmade nature of our glass productions: the shapes, diameters, heights and colors might slightly vary.
Do you have any further questions ?
Please send us an e-mail at firstname.lastname@example.org if we can help you, we'll be pleased to do it, or visit our FAQpage